Terms and conditions

✅ Accepted Payment Methods

On our website, you can complete your purchases quickly and securely by choosing from several payment methods.

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💳 Credit and Debit Cards

We accept major card networks: Visa, Mastercard, Maestro, and American Express.
All transactions are processed through certified payment gateways and take place over an SSL-encrypted connection.
We do not store your card details in any way.

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💼 PayPal

You can pay easily and instantly via PayPal using your balance or the card linked to your account.
Payment is secure and does not require entering your card details on our website.

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🏦 Bank Transfer

If you choose to pay by bank transfer, you will receive all the necessary information by email to complete the transaction (IBAN, account holder, amount).
Your order will be processed after the payment has been credited to our bank account (2–3 business days).

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🔐 Transaction Security

All payments are protected by advanced encryption technologies.
Sensitive data is not stored on our servers and is not accessible to third parties in any way.

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📩 Invoicing

To receive an invoice, simply enter your company details at the time of purchase.

The invoice will be issued and sent through the electronic invoicing system.

✅ Shipping and Delivery Terms

We are committed to shipping your orders quickly, safely, and with full traceability, using reliable couriers for deliveries throughout Italy and abroad.

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📍 Delivery Areas

We currently ship to: Italy

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🚚 Couriers Used

We work with national and international express couriers to ensure punctuality and full tracking throughout the delivery process: Laziale Distribuzione, Bartolini, and SDA.

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💰 Shipping Costs

Shipping costs are fully covered by us.

Delivery is included in the service, with no additional charges.

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⏱️ Delivery Times

Average delivery times are: 5–10 business days from the date of shipment.

Any delays due to public holidays, weather conditions, or remote areas will be communicated promptly.

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📦 Order Preparation

Orders are prepared within 10 business days after payment confirmation.
For customized products, prototypes, or special processing, additional time may be required and will always be agreed upon in advance.

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🔎 Tracking and Shipment Monitoring

As soon as the package is handed over to the courier, we will send an email with the tracking number so you can follow the shipment in real time.

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📭 Failed Delivery

If the recipient is absent:

• The courier will make one or more delivery attempts

• The package will be held at the local branch

• The customer may collect the package or arrange a new delivery attempt

Storage or redelivery costs may be charged to the customer.

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📑 Checking the Goods Upon Delivery

We invite customers to check the integrity of the package before signing the delivery receipt.

In case of damage:

• Sign with reservation

• Take photos of the packaging

• Send us an email within 48 hours

This allows us to open a claim with the courier.

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❗ Loss or Damage

In the event of loss or damage during transport:

• We will arrange a new shipment
  or

• We will refund the order amount, according to the available options.